Switch between schools
Written for: Staff who work in more than one school, trust or alternative provision.
If you work in more than one school, or in a school and its trust or an alternative provision, you can move between them without signing out. You see one school at a time, and Student Radar shows only that school’s information.
Choose where to start when you sign in
Section titled “Choose where to start when you sign in”If you have access to more than one place, you’ll see Welcome to Student Radar after you sign in, and “Choose the workspace you want to open”.
- If there’s more than one kind, choose a tab: School, Trust or AP. You only see the tabs you have access to.
- Click the school, trust or provision you want to open.
If you chose an Organisation type on the sign-in page and you have only one place of that type, Student Radar skips this step and opens it for you. If you have access to only one place, it opens straight away.
Switch while you’re signed in
Section titled “Switch while you’re signed in”Save anything you’re working on first. Switching to a school or provision reloads Student Radar, and changes you haven’t saved are lost.
- At the top left of the screen, click your school’s name and logo.
- Switch organisation opens, listing everywhere you have access to. The one you’re in now has a tick.
- Click the school, trust or provision you want.
Student Radar reloads and opens the new school. If you switch to a trust, the trust workspace opens without a reload.
If you have more than five, type in the Find a school or organisation… box at the top of the list to narrow it down.
If you work in only one place, your school’s name isn’t a button and there’s nothing to switch.
- Your access is set separately in each school. You might see different pages or pupils in each one.
- If you have Student Radar open in other browser tabs, reload them after you switch so they show the new school.
- If a school you work in is missing from the list, ask that school’s Student Radar administrator to check your access.
If something doesn’t work
Section titled “If something doesn’t work”| What you see | What to do |
|---|---|
| “The school could not be changed while another request from your account is still finishing. Try again in a few minutes.” | Something you started, such as a save in another tab, is still finishing. Wait a few minutes and try again. If a request never finishes, for example because a tab was closed during a save, it’s released after 10 minutes. |
| “The school could not be changed. Wait for current actions to finish, then reload and try again.” | Wait for anything you’re saving to finish, reload the page, then switch again. |
| “A school change is already in progress.” | You’ve already chosen a school. Wait for Student Radar to reload. |
| “This organisation is no longer available. Reload and try again.” | Your access may have changed. Reload the page. If the school is still missing, ask your school’s Student Radar administrator. |
| “No matching organisations.” | Check the spelling, or type less of the name. |
| “We could not verify your organisation access” | Click Sign out and sign in again. If it keeps happening, contact your school’s Student Radar administrator. |
| “We could not verify your school access” | Click Retry. To open somewhere else, click Choose another organisation. If it keeps happening, sign out and contact your school’s Student Radar administrator. |