Skip to content

Help for parents and carers

The parent portal, absences, messages, reading, forms, appointments and links the school sends you.

  • Sign in to the parent portal: The parent portal is where you can see information about your child from school, explain an absence and fill in forms. There’s no password to remember: each time you sign in, Student Radar emails…
  • Your parent portal at a glance: The parent portal shows you what your child’s school has chosen to share with you, such as attendance, behaviour updates and school events. You can also use it to explain an absence, share what…
  • Report or explain an absence: Use Requests in the parent portal to tell your child’s school about an absence. You can let them know in advance, for example about a medical appointment, or explain an absence that has already…
  • Read and reply to messages from school: Messages in the parent portal is where you read posts from your child’s school, such as newsletters, reminders and polls. This guide explains what you can see there and how to get in touch with…
  • Add a parent log entry: The parent log is a way to tell your child’s school what you’ve noticed at home: something that helped, something that was hard, a change in sleep or mood, or how your child is feeling about…
  • Log home reading: The reading diary in the parent portal lets you record the reading your child does at home. Their teacher can see what they’ve read, how long for and how it went, and you can flag anything you’d…
  • Read your child’s attendance and behaviour: The parent portal shows your child’s attendance this school year and the behaviour updates the school has chosen to share with you. This guide explains where to find them and what the figures mean.
  • Change the portal language: You can read the parent portal in the language you’re most comfortable with. Menus and buttons change to your language, and posts and updates from school can be translated for you too.
  • Complete a form or consent request: Schools use forms to ask parents and carers for information or permission, for example consent for a school trip, a photo consent form or a data collection sheet. You can fill them in from the…
  • Book or change a parents’ evening appointment: When your child’s school runs a parents’ evening, it sends you an invitation to book. You can choose your appointment times from the email link or from Appointments in the parent portal, and…
  • View your child’s pupil passport: A pupil passport is a short profile of your child for the staff who teach and support them. It usually covers what your child is good at, what helps them learn and what staff should avoid. When…
  • Give your views for an annual review or EHC needs assessment: If your child has an education, health and care plan (EHCP), the plan is reviewed at a meeting at least once a year. This is the annual review. An EHCP is a legal document from your local council…
  • Review your child’s support plan: If your child gets extra help at school for special educational needs, the school may write an Individual Support Plan (ISP). It sets out your child’s needs, the support the school will give and…
  • Authorise medication or acknowledge a health plan: When your child’s school needs your permission or confirmation about your child’s health, it can send you a secure link by email, and sometimes by text message too. The link opens a page where you…
  • Read your child’s EYFS learning journal: If your child is in nursery or Reception, their school may share a learning journal with you. It shows moments the staff have noticed at school, such as something your child made, said or tried…