Student Radar
Log in
Back to Safeguard

Everything included: £4.25 per pupil/year before volume discounts of 5% to 20%, £250 minimum/year, excluding VAT. See pricing

Safeguard / Parent Conversations

Parent Conversations: record what was said and follow up a worry

Student Radar helps staff retain a factual record after speaking with a parent or carer or receiving a message, with a separate handover to safeguarding when a worry needs further attention.

Request a demoWatch a product example

Staff record a conversation that happened and decide whether a concern needs a separate submission. This workspace does not send a family message.

Fictional example in the actual application.

Safeguarding work

From factual context to an authorised next step

Record who spoke, what was said and what needs safeguarding follow-up, with the original conversation kept in context.

  1. 01

    Choose the actual child and contact

    Select the permitted pupil and the person involved, then record the date, channel and who started the conversation. A directory contact remains distinct from permission to disclose.

  2. 02

    Make the worry decision explicit

    Write a factual summary, preserve an optional original message and choose no worry, wellbeing or safeguarding. Saving a conversation and submitting its safeguarding concern are separate steps.

  3. 03

    Find the record again with its state intact

    Read the saved card, its author and worry badge. Concern linking can be recovered without duplicating the concern, while voiding retains an error record and its reason for the safeguarding team.

Parent Conversations

Choose the actual child and contact

Select the permitted pupil and the person involved, then record the date, channel and who started the conversation. A directory contact remains distinct from permission to disclose.

  • Named pupil and relationship
  • Someone else recorded explicitly
  • Court-order prompts remain visible where relevant
Fictional example.

Parent Conversations

Make the worry decision explicit

Write a factual summary, preserve an optional original message and choose no worry, wellbeing or safeguarding. Saving a conversation and submitting its safeguarding concern are separate steps.

  • Conversation date and received time distinct
  • Three deliberate worry choices
  • Compact safeguarding handover when needed
Fictional example.

Parent Conversations

Find the record again with its state intact

Read the saved card, its author and worry badge. Concern linking can be recovered without duplicating the concern, while voiding retains an error record and its reason for the safeguarding team.

  • Saved conversation with author and channel
  • Concern link separate from case access
  • Voided history retained
Fictional example.

A clearer record for the next decision

Staff record a conversation that happened and decide whether a concern needs a separate submission. This workspace does not send a family message.

A factual handover

Keep the parent’s account and agreed next step together.

A visible concern boundary

Distinguish conversation saved from concern submitted and linked.

A record that can be reviewed

Find the conversation again without overwriting its history.

Questions about Parent Conversations

Does recording a conversation send a message to the family?

No. Parent Conversations is a factual record of contact that happened. It is not an email or messaging composer and does not contact the family.

Can a parent conversation retain the original message and contact details?

The record includes the child, person spoken with, time, contact method, factual conversation and optional original message, with a separate safeguarding handover where needed.

Related help guides

See how to carry out these tasks in Student Radar, with step-by-step product help for the people using them.

The value of a connected school

Each concern has a wider context.

Relevant records help authorised safeguarding staff build the chronology, ask questions and record their own decisions.

Safeguard

Context for the next step

Student Radar

Follow a connection to see what it makes possible

Relevant context, with access set by each staff member’s role and responsibilities. Staff decide the response.

  1. First aid + Safeguard

    Review the incident in the pupil’s chronology

    First aid records preserve what happened, the care given and the follow-up. Authorised safeguarding staff can consider relevant health context when reviewing a concern.

    Explore first aid

  2. Attendance + Safeguard

    Check changes across the school week

    Attendance patterns give staff another line of enquiry around a concern. They support a conversation and a review; the safeguarding decision remains with the responsible staff.

    Explore attendance

  3. SEND + Safeguard

    Keep the pupil’s communication needs in mind

    Relevant pupil plans and agreed strategies help authorised staff prepare for a conversation, involve the right colleagues and record what the pupil says.

    Explore SEND

Ask to see Parent Conversations in the Demo School

Explore the permitted workflow with fictional school examples.

Request a demoWatch a product example