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SEND / Experts at Hand
Experts at Hand: keep specialist advice and school follow-up together
Student Radar helps school staff record professionals supporting a pupil, their areas of work, source advice and the internal follow-up, while retaining a clear record of involvement and review.
A pupil link and Areas supported do not grant external access or send a referral. Use the service’s referral process and the separate authorised Specialist Access workflow for actual contact and sharing.
Specialist coordination
Keep specialist support and the school’s follow-up connected.
Record the named specialist, link the pupil and support coverage, then keep advice and internal follow-up in the right pupil context.
01
Record who is involved
Add the named professional and known organisation/contact information without implying an invitation.
02
Check the pupil and coverage
Link the intended pupil with a clear reason and review Areas supported separately from actual sharing permissions.
03
Follow through on the school work
Save the internal next step, track waiting or due items, and close it only when that internal work is complete.
Pupil context
Keep the link and reason together
Expand the specialist to read the linked pupil and school-recorded support context. Counts cover only the current permitted cohort and loaded records.
Named professional
Record the contact before linking pupils
Add a specialist record with the known type, organisation and contact context. A record is not a verified qualification or referral acknowledgement.
Coverage boundary
Review what the link means
Confirm the specialist, pupil, reason and supported areas. SEND plan coverage describes the role; it does not grant access to that record.
Concrete next step
Make the internal follow-up specific
Name what needs checking, set the due date and keep the link context. This is school work, not an appointment booking or message delivery receipt.
Confirmed work item
Check the saved follow-up
Review the saved title, due date and specialist-pupil context in the Follow-up workspace before marking it waiting or complete.
Closed state
Keep completion separate from pupil outcomes
Complete closes the internal work item and it appears under Closed. It does not end the specialist link or update the pupil’s ISP automatically.
Phone coordination
Read the same checked context on a phone
Use the view and follow-up filters, then read the complete item and saved state.
Keep the next decision grounded in the record
A pupil link and Areas supported do not grant external access or send a referral. Use the service’s referral process and the separate authorised Specialist Access workflow for actual contact and sharing.
Separate support coverage from real data-sharing permission
Confirm internal follow-up without inventing referral delivery or impact
Questions about Experts at Hand
Can staff link a professional to the pupils they support?
Experts at Hand includes named-professional records, pupil links and involvement coverage, with ways to change or end that involvement.
Does adding the professional make an external referral?
No. Staff make the actual referral or contact through the service’s required process separately. The workspace records involvement, advice and school follow-up.
Related help guides
See how to carry out these tasks in Student Radar, with step-by-step product help for the people using them.
The value of a connected school
A plan matters when support reaches the child.
Bring the evidence around provision into the review, so the SENCO and teaching team can decide the next step together.
AttendanceAbsence & late arrival
AssessmentRecorded learning & small steps
Family communicationFamily contributions & reviews
SEND
Context for the next step
Student RadarFollow a connection to see what it makes possible
Relevant context, with access set by each staff member’s role and responsibilities. Staff decide the response.
Attendance + SEND
Check attendance alongside planned support
Look at absence and late arrival around provision. A pupil may have a plan in place and still miss opportunities to receive that support.
Explore attendanceAssessment + SEND
Bring progress evidence to the review
Consider recorded learning and small steps alongside targets and provision. Keep the evidence visible while staff judge what is helping and what needs another look.
Explore assessmentFamily communication + SEND
Include the people who know the pupil
Gather family contributions and coordinate review conversations around the same pupil, with named actions and dates to keep the agreed work moving.
Explore family communication
Ask to see a specialist link and its next school action
Use fictional records to add a specialist, link a pupil, save a follow-up and inspect its completed history with sharing boundaries intact.
