A traceable obligation
Keep the purpose, recipient and amount attached to the request.
Back to Office
Everything included: £4.25 per pupil/year before volume discounts of 5% to 20%, £250 minimum/year, excluding VAT. See pricing
Office / Payments
School payment requests, transactions and refunds
Student Radar helps school finance teams follow payment items, issued requests and confirmed provider transactions. Separate controls support instalments, assistance, refunds and settlements; a financial status does not allocate a place, record consent or mark attendance.
Authorised finance staff review the financial decision. Payment status does not allocate a place, record consent or change attendance.
School operations
Keep the next decision connected to its context
Keep items, requests and provider transactions connected, with separate review for instalments, assistance, refunds and settlements.
01
Define the payment purpose before issuing requests
Create the appropriate fixed item, school product or voluntary contribution campaign. Classification determines the meaning of the request; a voluntary invitation is not a debt.
02
Read the provider transaction, not an assumed result
Match the request, recipient and amount to the actual transaction state. Processing, succeeded and refunded describe different outcomes.
03
Check test and live readiness separately
Review provider status, payment methods, refund controls and release blockers. A ready test account does not turn on live payments.
Payments
Define the payment purpose before issuing requests
Create the appropriate fixed item, school product or voluntary contribution campaign. Classification determines the meaning of the request; a voluntary invitation is not a debt.
- Charges and optional extras
- School products with household limits
- Voluntary contributions remain optional
Payments
Read the provider transaction, not an assumed result
Match the request, recipient and amount to the actual transaction state. Processing, succeeded and refunded describe different outcomes.
- Provider confirmation visible
- Gross distinct from net settlement
- Financial state separate from participation
Payments
Check test and live readiness separately
Review provider status, payment methods, refund controls and release blockers. A ready test account does not turn on live payments.
- Separate test and live states
- Explicit refund controls
- Server release gates remain authoritative
Make the record practical to use
Authorised finance staff review the financial decision. Payment status does not allocate a place, record consent or change attendance.
A precise status
Distinguish a processing attempt from confirmed money received.
A controlled finance decision
Review assistance, instalments and refunds through their own authorised steps.
Questions about Payments
Can payment items be followed through to provider transactions?
Yes. Review the connected item, issued request and provider transaction, checking the actual status of each.
Can we review instalments, assistance and refunds separately?
Yes. Those controls have their own review paths alongside settlement information. Payment confirmation does not establish consent or activity membership.
Related help guides
See how to carry out these tasks in Student Radar, with step-by-step product help for the people using them.
The value of a connected school
The office keeps the connections working.
Accounts, access and shared resources underpin the school day. Keep those foundations close to the people and work they support.
Family communicationInvitations & pupil links
Staff and coverRoles, class access & cover
SENDRooms, staff & session plans
Office
Context for the next step
Student RadarFollow a connection to see what it makes possible
Relevant context, with access set by each staff member’s role and responsibilities. Staff decide the response.
Family communication + Office
Keep family access tied to the right pupil
Maintain parent invitations and parent-pupil links in account connections so family access follows the school’s current records.
Explore family communicationStaff and cover + Office
Keep class access current as staffing changes
Staff administration records roles and class access from arrival to deactivation. Cover planning gives office teams a clear place to coordinate the staffing response.
Explore staff and coverSEND + Office
Make room for the support that is planned
Resource booking gives staff a shared view of room availability. Intervention planning brings pupils, staff, rooms and sessions together when arranging support.
Explore SEND
Ask to see Payments in the Demo School
Explore the permitted workflow with fictional school examples.